I have not received the welcome mailer from Multiply?
They will need your ID number and qualifying employer group - NAPTOSA - to assist.
How do I activate my Starter membership?
You will receive a welcome e-mail from Multiply with the link to the website: www.multiply.co.za
Simply click on the link and then on Login/Register at the top right corner and follow the screen prompts to complete the registration process.
I'm a Starter Client, why don’t I get a membership card?
Membership cards are only issued on Multiply Provider and Multiply Premier contracts
How will I know what benefits I have?
Logon to www.multiply.co.za to see the full range of partners and the discounts available on all Multiply options
(Starter, Provider, Premier)
Select Options >> Starter >>Review information
How do I use the benefits?
All benefits can be accessed via the www.multiply.co.za.
Login >> Rewards >> My Partner Rewards >> Select partner >> click link to partner site / online shop to use
How do I book NuMetro tickets ?
Via the Multiply website / directly on NuMetro website / SelfService kiosks
Websites : Login >> select Movie & seats >> Apply Discounts >> elect Momentum Multiply >> Complete RSA ID number and DOB fields for each ticket >> Pay discounted price
Self Service : Select movies & Seats Apply Discounts Momentum Multiply Complete RSA ID number and
Remember : Multiply Starter discounts are valid for principal member plus one(not entire family)
How do I use the DisChem benefit?
Go to the service desk at your nearest Dis-Chem store with your ID to get the Dis-Chem benefit activated
Simply hand in your existing Dis-Chem Benefit card with your ID number and they will link a new Multiply branded Dis-Chem benefit card to your Multiply profile
Shop and swipe like normal - minimum basket of R10 required to earn rewards.
How do I get the Edcon vouchers?
These can only be purchased from the online store. Login to the Multiply online shop at www.multiplyonlineshop.co.za
Go to Lifestyle >> Vouchers >> Edcon >> Select Denomination >> Complete details >> Add to Basket -> proceed to checkout >> Pay
Your activated gift card code will be sent to you on SMS within 3 working days.
How do I book Intercape to get the discount?
You will need to have your Multiply client number, ID number or passport number at hand when making your booking.
Changes to travel arrangements can be made directly through the Multiply Travel Desk. Cancellations can be made one hour after the ticket was purchased until 15 minutes before the scheduled departure time which may include a non-refundable percentage of the initial ticket price as per INTERCAPE’S Ts & Cs
For after hours cancellations, members must call the 24/7 INTERCAPE call centre on 021 380 4400. A Multiply agent will call the
member during the next business day in order to issue the refund.
How do I book discounts on flights?
Local flights with Mango can be booked directly on www.flymango.com
Use the Momentum Multiply Login and the system will automatically pick up the applicable discount based on your ID number.
Partner specific discounts will be applied to combined Mango flight and Avis car rental bookings when booking on the www.flymango.com website.
How do I buy on the Multiply online store and qualify for further discounts?
Register and create logins on www.multiply.co.za and then access the online shop with these logins.
Logon to www.multiplyonlineshop.co.za and start browsing per category / partner.
Find what you’re looking for and follow the screen prompts to select and pay with your chosen visa card.
Multiply Starter discounts are set, but if you move up to Provider or Premier you can increase possible discounts by improving status levels.
How do I change to Multiply Provider or Premier ?
Logon to www.multiply.co.za and select Upgrade Now. Follow the screen prompts to select new option and complete the payment instruction details for monthly premiums
Once your updated profile has been created you will receive a confirmation e-mail from Multiply with your new membership number and a welcome pack will be posted to the address supplied. (up to 14 working days)
What are the fees for the different options?
Free with any Momentum product and to members of qualifying employer groups
Single Member - R75
Family of 2 - R95
Adult Dependents - R12 each
Single Member - R219
Family of 2 - R269
Family of 3+ - R299
[Terms and conditions apply]